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Karar Sayısı :
14-45/814-367
Karar Tarihi : 12/11/2014
Karar Türü :
Negative Clearance/Exemption
Borusan Otomotiv İthalat ve Dağıtım A.Ş. ve Borusan Otomotiv Pazarlama ve Ticaret A.Ş.
1 - Sharing monthly, quarterly, semiannual and annual retail sale reports including sales volume and market share information of authorized sellers' of Land Rover, MINI and BMW on a brand base by Borusan Otomotiv İthalat ve Dağıtım A.Ş. ve Borusan Otomotiv Pazarlama ve Ticaret A.Ş. with authorized sellers,
2- Sharing the Customer Satisfaction Report, which is shared by Borusan Otomotiv İthalat ve Dağıtım A.Ş. and Borusan Otomotiv Pazarlama ve Ticaret A.Ş. with authorized repairers on a monthly base, in a way to be indicated separately for Land Rover and BMW Group (BMW+MINI) together with monthly and quarterly customer satisfaction rates as well as rates for satisfaction performance, explanation, waiting, giving information, quality satisfaction, appointment, service advisor, time, cleanliness, estimation of costs, communication, contact and repair and
3- By indicating "Spare Part Purchasing Volume and Market Share Report as well as Spare Part Sales Volume and Market Share Report" planned to be shared with authorized repairers for Land Rover and BMW Group (BMW+MINI) separately, sharing monthly, quarterly, semiannual and annual spare part purchasing volume, spare part sales volume and market share information in the period following the period completed in a way to show the cumulative sum together with the data of the previous period was granted negative clearance certificate.
4- Sharing the information including "labor volume produced, the number of services, free time in the workshop and workshop productivity data" included in "Service Rates and Performance Report" planned to be shared and the content obtained by depending on those data was granted individual exemption provided that the data are shared annually.